Desktop / Network / Server Support Engineer

Optimum Solutions (S) Pte Ltd| Date Posted: 5-Feb-2020
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Diploma, Bachelor's / Honours

Job Description

Job Role : Desktop / Network / Server Support Engineer


Roles & Responsibilities

  • The candidate is responsible to maintain & support office network infrastructure.
  • Proven work experience as a Desktop Support (L2 / L3 level) or similar role.
  • Basic (L1 level) Cisco network support, maintenance and troubleshoot experience on network equipment’s like routers, switches, etc.
  • Must have (L2 level) of Installing, Configuring, managing & troubleshooting experience of Windows Server environment.
  • Experience (L1 level) in Windows AD, DHCP, DNS, VPN server, Backup server.
  • Coordinate trouble shooting of network outages and trouble reports with Internet Service Providers and other groups as needed. 

·        Good knowledge of antivirus software & network security practices, remote tools & diagnostic utilities to aid in troubleshooting.

·        Ensure WLAN connectivity to all application servers, databases, VoIP equipment, fax machines, printers, and other network appliances.

  • Hands-on experience with Windows OS environments.
  • Good experience in providing support to senior management staffs.
  • Working knowledge of office automation products and computer peripherals, like network printers and scanners.

·        Test, maintain, monitor and troubleshoot end user telecommunications hardware, telephony devices, and voice/data hardware products.

·        Install, configure, test, maintain, monitor and troubleshoot end-user workstations and related hardware and software.


Qualification and Experience

  • Bachelor’s Degree or  3 years Diploma in IT / Computer Science.
  • Minimum 1 to 3 years relevant experience in Desktop support .
  • Minimum 1 to 2 years relevant experience in windows server / Cisco network devices.  
  • Windows & Network certifications (optional).  
  • Strong technical experience in networking technologies like VLAN, Switching, WiFi, Access points, TCP / IP , DNS and DHCP.
  • Ability to work independently.


The candidate will be supporting 50+ users for their home office

Candidates who are available immediately are preferred.

Company Overview
Optimum Solutions (S) Pte Ltd