Career International FOS Pte Ltd

Desktop Engineer - Team Lead (Exp in Govt Projects)

Career International FOS Pte Ltd| Date Posted: 13-Mar-2020
EA Licence No: 14C6926|EA Personal Registration No: R1770163
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Our Client, a Japanese multinational information technology & electronics company is looking for a Team Lead Desktop Engineer to join their dynamic team.

Responsibilities:

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Provide user data and application recovery
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards

 

Requirements:

  • Degree/Diploma in IT/Computer Engineering/Computer Studies
  • Ability to commit on 12-hours shift / Standby when required

 

Company Overview
Career International FOS Pte Ltd