Desktop Engineer (Redhill)

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 3-Feb-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Job description

  • Provide L1-2 desktop support
  • Onsite support and resolution to technical issues involving network connectivity, network resource access, desktop clients, standard and client’s applications, and hardware issues
  • Perform service and maintenance of other peripheral devices when required.
  • Provide quality customer service and timely response in accordance with the SLA for each job assigned
  • Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction. 

 

Requirements:

  • Minimum 1-2 years of working experience of desktop support in end users environment.
  • Able to take initiative and work with minimum supervision.
  • A responsible, self-motivated, meticulous and resourceful team player with good organizational and communication skills
  • Minimum Professional Certificate or Diploma in IT related field.
Company Overview
Jobster Pte Ltd (EA License No: 06C5060)