(a) Image build management;
(b) Administration and configuration;
(c) End-user account management;
(d) End-user device hardening and lockdown;
(e) Trouble-shooting and problem resolution; and
(f) End-user briefings & awareness service.
- minimum 1 year EUCD Support, ICT End User Computing or Service Desk Agent experience
- possess strong IT networking and LAN to troubleshoot computer problems
- preferably to have at least one (1) of the following certifications:
(i) Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent;
(ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or
(iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent.
Jobster Pte Ltd (EA License No: 06C5060)