Desktop Engineer

Job description

• User Support - Assisting users in troubleshooting daily systems issues on their PCs or laptops
• Assisting users in performing technical support which includes troubleshooting and maintenance of desktop, laptop, servers, printers etc
• Configuring, testing and maintaining application software and system management tools
• Installation of software to desktops and laptops
• Involved in PC deployment activities
• Monitor and manage the incident management system and fulfilment of user request

Requirements:

• Minimum 1-2 years of working experience of desktop support in end users environment.
• Able to take initiative and work with minimum supervision.
• A responsible, self-motivated, meticulous and resourceful team player with good organizational and communication skills
• Minimum Professional Certificate or Nitec in IT related field.