Deputy Manager, Customer Insights

AIA Singapore Pte Ltd| Date Posted: 30-May-2020
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Job Description

Bring your career aspirations to life with AIA!

As a key member of Customer Insights team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently. You will support management and internal stakeholders with the following:
  • Work with various business owners to identify business opportunities, data needs and pain points.
  • Plan and execute analyses to answer business questions and provide insights.
  • Data storytelling to connect the dots between campaign, product, customer segment and business performance.
  • Deliver effective presentation of findings and recommendations to stakeholders.
  • Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners.
  • Design, build and automate reports and studies to track key business performance, and inform future actions.
  • Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions.
  • Perform data validation in new data warehouse, and hands-on SQL scripting to convert existing logic to work on the new data warehouse.


  • Bachelor’s Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research.
  • 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights.
  • Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.
  • Good understanding of life insurance market.
  • Strong SQL programming skill (mandatory).
  • Experience using Tableau, Alteryx, and Python is preferred.

    Build a career with us as we help our customers and the community live healthier, longer, better lives.

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

    Company Overview
    AIA Singapore Pte Ltd