Experis Singapore

Depot Service Engineer / Depot Manager

Experis Singapore| Date Posted: 27-May-2021
EA Licence No: 02C3423
Save Job
Job Nature:

Job Description

Job Description:
  • Depot Service Engineer (DSE) shall manage an Incident Stock from which Dispatched, Mail-In Sites and Home Offices users are supplied with replacement devices.
  • Responsible for packaging and shipping of devices to users.
  • Handle receipt, warranty processing for all warranty cases, repair and re-use of all replaced devices in accordance with customers specifications.
  • Operate a dedicated Incident Stock for each Campus Site for the supply of replacement devices to the user at Campus and Associated sites.
  • Execute shipping activities for Incidents to Mail-In Site users out of the Field Support Service Hub; execute shipping activities for Incidents and Service Requests to Home Office users out of the Field Support Service Hub.
  • Provide continuous improvement for the operational procedures, the installed base and the evolution of customer's business needs (sites, capacity, services, performance, technologies and infrastructure).
  • Responsible for the complete logistics tasks - the receipt and review of incoming goods, warehousing, the shipping of new devices as well as the tracking of shipments.

  • Min 3 years similar experience for Depot Service Engineer.
  • Min 5 years of similar experience for Depot Manager (experience in leading a team of Field Support Engineer and Depot Support Engineer).
  • Good knowledge in logistics/supply chain.

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.experis.com.sg/privacy-policy
Company Overview
Experis Singapore