Delivery Fleet Operations Manager/ up to $4300 / Jurong /5.5Days

EA Licence No: 03C3254|EA Personal Registration No: R1879883
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

 With the rapidly expanding team, our client is looking for a Fleet Operations Manager!

  • Candidate MUST have a valid Class 4 Licence.
  • All applications without Class 4 indicated will be rejected.

You will report to the Senior Manager, you will be managing a team of 8 Drivers, 8 Truck Attendants and 2 supervisors.

Job Responsibilities:

Customer Service (25%)

  • Handle feedback and issues raised by customers and drivers via calls or emails
  • Ability to communicate well with customers, drivers and co-workers
  • Able to handle feedback and complains and solve problems

Administrative Duties (25%)

  • To ensure KPIs are met and not limited to any task assigned by HOD Manager or Supervisor
  • To support the Manager in daily operational issues where applicable
  • Administrative duties
  • Excellent organizational and time management skills

Coordinating & Managing Drivers/Staff (50%)

  • Coordinate and schedule daily activities with drivers to ensure all delivery activities
  • are carried out in a timely manner (Point to Point/Time Slot Delivery)
  • Supervise customer service executives, manage vendor drivers and riders to ensure smooth execution of daily operational activities (ensure
  • they know the schedule, keep to the SOP delivery time frame, perform well in their tasks)
  • Ensure the compliance of safety policy and standard operations procedures
  • Deployment and training of new drivers where applicable

Job Requirements:

  • Minimum 5 year(s) of working experience in a managerial role of non-related field or 3 years of working experience in related field is
  • required for this position
  • Strong time management skills
  • Meticulous and detail-oriented
  • Ability to communicate with all partners via calls and emails
  • Ability to complete multitask within given timeline
  • Singaporeans or Singapore PR preferred

Working Schedule:
Working Hours: Monday to Friday and Saturday.
9am to 6pm (Mon to Fri)
9am to 1pm (Alt Sat)
Able to start work within a short notice will be an added advantage


  • Basic Salary: $3300 - $3500
  • Bonus: only performance incentive $350/$550
  • Salary adjustments: upon reaching KPI targets, regular adjustments yearly.
  • Mobile Allowance: $50-$70
  • Attendance Incentive: $300 (no lateness, no absences, less than 1 day annual leave taken within the month)!
  • Casual wear environment, jeans, tees, covered shoes e.g. sports shoes preferred!

Job Types: Full-time, Permanent

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