Data Centre Specialists

Goldtech Resources Pte Ltd | Date Posted: 9-Nov-2018
EA Licence No: 90C4037 | EA Personal Registration No: R1877924
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Job Nature:
Contract, Project Basis
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

This position provides NOC operation support to monitor the Client environments, Cloud Platform environments and other Data Centre Operations such as process DC visits, escorting, etc

Description:

  • Monitoring and escalations of alerts in a timely manner
  • Troubleshoot and monitor activity throughout the network
  • Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
  •  Interact with departments to address issues identified within the network
  • Pro-actively monitor the data centre network systems’ uptime and connectivity to ensure system availability to prevent any down time, and coordinate problem resolution with vendor or second level support groups.
  • To log and submit problem management record and assigned to appropriate party in accordance with the guideline/instruction provided.
  • Ensure physical security procedures are followed strictly
  • Seeks to understand customer issues while maintaining customer trust and managing the customer’s expectation.

Requirements

  • Diploma / Degree in Computer Science or any other related discipline
  • Experienced in Windows, Linux, Unix will be an advantage
  • Familiar with monitoring tool and processes such as Nimsoft, GENet,
  • Familiar with using excel functions such as macro, and pivot
  • Data Centre Operations experience and knowledge or equivalent
  • Good communication, both written and verbal
  • Good decision making skills
  • Ability to work within a team environment 
  • Ability to follow detailed procedures
  • Must be willing to perform 2 rotating shifts (7.30am-7.30pm 12hours working a day – two days on and two days off cycle)
  • Work location at Changi South Lane

Please send your detailed resume in MS Word format including the following details to : [Click Here to Email Your Resume]


1.Recent photograph
2.Personal particulars
3.Education Level
4.Each employment background
5.Working experience
6.Reason for leaving each employment
7.Last drawn salary
8.Expected salary
9.Date of availability

Company Overview
Goldtech Resources Pte Ltd