Customer Support Specialist

Murata Electronics Singapore (Pte.) Ltd.| Date Posted: 14-Sep-2020
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
Diploma, Bachelor's / Honours

Job Description

JOB DESCRIPTION

Department: Sales

Report to: Sales Support Executive

Functional Relationships with: Customers, Sales Sections, Factories, Logistics Department, etc

 

POSITION PROFILE: 

Based in: Singapore 

 

Key Duties & Responsibilities:

  • works closely with the Sales team to provides support and perform sales activitives
  • responsible to manage a group of customers, answering customer questions
  • Handling complaints, executing the follow up needed for complaints received from customers
  • Perform data entry duties with regard to sales figures, metrics and others key data
  • Provide administrative assistance which includes issuing or quotation, samples, monitoring of payment etc

 

Ability / Competency Required:

  • Diploma / Degree in any field with relevant customer service experience
  • Able to work well as a team player while being independent and pro-active
  • Positive attitude in challenging work environment
  • Proficient in Microsoft excel
  • Good interpersonal and communication skills
  • Ability to work well in a team
Company Overview
Murata Electronics Singapore (Pte.) Ltd.