Snaphunt Pte Ltd

Customer Support Representative (Intern)

Snaphunt Pte Ltd| Date Posted: 9-Jul-2020
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Job Nature:
Position Level:
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Headquartered in Singapore, ASPIRE is a technology organization that serves small businesses with convenient & inclusive financial services across Southeast Asia. An Aspire Account is opened online with a few easy steps and gives customers access to a large variety of financial services including debit, credit and card products

We built Aspire from the ground with one thing in mind - serve small business owners with speed and simplicity. No long waits, paperwork, or hidden fees like other financial institutions - so business owners could concentrate on growing their businesses.

Aspire is backed by Y-Combinator - #1 startup incubator in the world - and has raised from some of the world’s best VCs.

The Role

You will be responsible for :

  • Responding to our customer queries across a variety of channels (email, whatsapp, intercom, phone, crm)
  • Representing Aspire's brand values and be an ambassador as part of our client-facing team
  • Providing vital customer feedback to our product and business teams so we can continually improve our customer experience

Ideal Profile

  • You have at least 2 years of experience in Customer Support or similar roles
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You are a self-starter and demonstrate a high level of resilience
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are highly goal driven and work well in fast paced environments




What's on Offer?

  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities
  • Opportunity to make a positive impact

Ref: 33907067


Company Overview
Snaphunt Pte Ltd