Customer Support Representative (Intern)
Headquartered in Singapore, ASPIRE is a technology organization that serves small businesses with convenient & inclusive financial services across Southeast Asia. An Aspire Account is opened online with a few easy steps and gives customers access to a large variety of financial services including debit, credit and card products
We built Aspire from the ground with one thing in mind - serve small business owners with speed and simplicity. No long waits, paperwork, or hidden fees like other financial institutions - so business owners could concentrate on growing their businesses.
Aspire is backed by Y-Combinator - #1 startup incubator in the world - and has raised from some of the world’s best VCs.
You will be responsible for :
- Responding to our customer queries across a variety of channels (email, whatsapp, intercom, phone, crm)
- Representing Aspire's brand values and be an ambassador as part of our client-facing team
- Providing vital customer feedback to our product and business teams so we can continually improve our customer experience
- You have at least 2 years of experience in Customer Support or similar roles
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You are a self-starter and demonstrate a high level of resilience
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
- Opportunity to make a positive impact
Snaphunt Pte Ltd