CUSTOMER SUPPORT OFFICERS (Freshers can apply)

Saitech International Pte Ltd| Date Posted: 29-Oct-2020
EA Licence No: 06C4808|EA Personal Registration No: R1106079
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Our client is a well known training service provider in Singapore. They have a requirement for CUSTOMER SUPPORT OFFICERS

Responsibilities

  • Respond to customer requests and inquiries via phone, email and other sources
  • Assist corporate clients to register participants to various courses
  • Provide information on the courses, fee, schedule etc
  • Send mass mailers, course schedule and promotions to the clients
  • Handle and resolve feedback, complaints or conflicts
  • Provide monthly reports for management review
  • Highly self-motivated to achieve KPIs and targets
  • Other ad-hoc duties as assigned by the company

Requirements

  • Diploma/Degree in Sales and Marketing or related disciplines with 0-2 years of experience (Freshers can apply)
  • Excellent communication and interpersonal skills to build a strong rapport with clients and the ability to relate well at all levels
  • Able to work independently without much supervision
  • Professional and confident in dealing with corporate clients and possess effective presentation skills
  • Well rounded team player to build efficiency and foster a strong team environment
  • Possess strong work ethics and keep the information confidential

Job location is in the city. Salary commensurates with qualification and experience (upto $3k/pm). There are two vacancies.

Please note Mandarin speaking MUST  as the job requires so.

Interested candidates please email resume in MSWord format to [Click Here to Email Your Resume]. Please include your experience, last salary drawn and any other relevant information.

Job posted by

Bhanu Rajan                                                                                                                                                  Saitech International (MoM Lic 06C4808)

Company Overview
Saitech International Pte Ltd