Customer Support Coordinator (MNC / West / up to $4000)

Recruit Express Pte Ltd| Date Posted: 5-Sep-2019
EA Licence No: 99C4599|EA Personal Registration No: R1875117
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities:

  • Ensures correct order flow between countries, distribution hub and suppliers
  • Provides support with expedited order requirements in case of specific needs (e.g. urgent backorders)
  • Ensures correct provision of export documentation taking into account all trade compliance requirements (e.g. Country of Origin).
  • Ensure correct provision of import documentation for fast clearance of goods.
  • Ensures service level adherence for the internal orders
  • Maintains frequent communication with the countries served
  • Provides monthly reporting on service level performance
  • Manages the Returns Authorisation requests and raises requests to the Hub suppliers to ensure a proper turns flow.
  • Other ad hoc duties as required

 

Requirements:

  • Min. Degree in Supply Chain Management / Customer Service or related
  • Min. 1 - 2 years prior relevant working experience, preferably in the medical device industry
  • Proficient in SAP system
  • Possess good knowledge of order processing

 

Interested candidates can send your full resume in MS Word format to:

[Click Here to Email Your Resume]
Attn: Customer Service Specialist

or call 67363280 and look for Charleen

 

 

 

EA Personnel: Charleen Wong Swee Gek (R1875117)
EA Licence No: 99C4599
 

 

Company Overview
Recruit Express Pte Ltd