EPS Consultants Pte Ltd

Customer Support Analyst (Thai/ Bahasa Indonesia Speaking)

EPS Consultants Pte Ltd| Date Posted: 11-Mar-2020
EA Licence No: 95C5630|EA Personal Registration No: R1438040
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Job Nature:
Position Level:
Entry Level, Experienced
Job Category:
Diploma, Bachelor's / Honours

Job Description

Customer Support Analyst (Thai/ Bahasa Indonesia Speaking)


We are currently hiring on behalf of our client, a reputable organisation and would require suitably qualified candidates to send in your applications to us.


Working Location: East

Working Hours: 5 days work week, normal office hours (rotating weekend schedule)



  • Attend to general enquiries
  • Check on refund cases and provide approval
  • Support all payment related matters
  • Analyze the trends and data of the market
  • Determine fraud cases and assess risk
  • To ensure achievement of daily processing targets
  • Need to liaise/support with Thai and Indonesian customers as a translator



  • Minimum Diploma/Degree in any studies
  • Minimum 1 year of experience in customer service, online operations
  • Proficient in Microsoft Excel and have experience in project management
  • Social media savvy
  • Excellent communications and interpersonal skills and able to work with all levels
  • Pleasant, possess good attitude, eager to learn
  • Fluency and excellent communication and writing skills in English
  • Organized, meticulous, problem solving skills
  • Motivated and dynamic individual
  • Able to work independently and as a team


***We regret to inform that only shortlisted candidates will be notified.


Interested applicants, please send a copy of your detailed resume in MS Words format to [Click Here to Email Your Resume] for immediate processing.


Thank you.



Pang Ai Wei (Registration ID: R1438040)
EPS Consultants Pte Ltd (License No: 95C5630)

Company Overview
EPS Consultants Pte Ltd