Customer Services Specialists (Social Media Ads) [Up to $3,700 / Top MNC]-jluap

ScienTec Personnel| Date Posted: 26-Apr-2021
EA Licence No: 11C5781|EA Personal Registration No: R1873831
Save Job
Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

We are looking for Live Chat Specialists:-

  • Top Fortune 500 company
  • Career advancement
  • Training provided 
  • Interest with Social Media platform 

JOB DETAILS:

  • Location: Kembangan
  • Salary: Up to $3,200 per month + KPI Incentives + Shift Allowances + VB 
  • Working Hours: 5 days per week (44 hours per week)

 

JOB SCOPES:

  • To provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client’s B2B customers.
  • Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
  • Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
  • Identify trends to enhance the partner support processes, optimize workflows and improve operational efficiency
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Gather client and partner feedback to enhance ad products and the customer experience

 

JOB REQUIREMENTS:

  • Must possess at least Diploma / Degree in any field.
  • Possess at least 1 year of Customer Services or Live Chat Experience would be preferred. 

 

Interested candidates, please submit your updated resume to [Click Here to Email Your Resume] with Subject: Live Chat Specialist OR  APPLY NOW.

 

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration. If you wish to withdraw your consent or correct any of your personal data, please drop us an email at [Click Here to Email Your Resume] to let us know.

 

(Note: Any resumes of job applications sent to this mailbox will not be attended as it is solely for the purpose of personal data protection related matters.)

 

We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

 

Lua Zhi Chin (Jeanette) (R1873831)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

 

Company Overview
ScienTec Personnel