Customer Services Specialists (Social Media Ads) [Up to $3,700 / Top MNC]-jluap
We are looking for Live Chat Specialists:-
- Top Fortune 500 company
- Career advancement
- Training provided
- Interest with Social Media platform
- Location: Kembangan
- Salary: Up to $3,200 per month + KPI Incentives + Shift Allowances + VB
- Working Hours: 5 days per week (44 hours per week)
- To provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client’s B2B customers.
- Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
- Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
- Identify trends to enhance the partner support processes, optimize workflows and improve operational efficiency
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Gather client and partner feedback to enhance ad products and the customer experience
- Must possess at least Diploma / Degree in any field.
- Possess at least 1 year of Customer Services or Live Chat Experience would be preferred.
Interested candidates, please submit your updated resume to [Click Here to Email Your Resume] with Subject: Live Chat Specialist OR APPLY NOW.
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We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.
Lua Zhi Chin (Jeanette) (R1873831)
Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781