Customer Services Specialists (Social Media Ads) [Up to $3,700 / Top MNC]-jluap

ScienTec Personnel| Date Posted: 26-Apr-2021
EA Licence No: 11C5781|EA Personal Registration No: R1873831
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

We are looking for Live Chat Specialists:-

  • Top Fortune 500 company
  • Career advancement
  • Training provided 
  • Interest with Social Media platform 


  • Location: Kembangan
  • Salary: Up to $3,200 per month + KPI Incentives + Shift Allowances + VB 
  • Working Hours: 5 days per week (44 hours per week)



  • To provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client’s B2B customers.
  • Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
  • Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
  • Identify trends to enhance the partner support processes, optimize workflows and improve operational efficiency
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Gather client and partner feedback to enhance ad products and the customer experience



  • Must possess at least Diploma / Degree in any field.
  • Possess at least 1 year of Customer Services or Live Chat Experience would be preferred. 


Interested candidates, please submit your updated resume to [Click Here to Email Your Resume] with Subject: Live Chat Specialist OR  APPLY NOW.


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We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.


Lua Zhi Chin (Jeanette) (R1873831)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781


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