MCI Career Services Pte Ltd

Customer Service x5 (Hotel | Sentosa)

MCI Career Services Pte Ltd| Date Posted: 25-Nov-2019
EA Licence No: 06C2859|EA Personal Registration No: R1986801
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Customer Service x5 (Hotel | Sentosa)

Benefits Summary:

  • Salary up to $2100
  • 5 days include weekend
  • 3 rotating shifts (Morning / Afternoon / Midnight)
  • Location: Sentosa Hotel (Company transport after 12am)
  • AWS, VB, Shift Allowance, Birthday Leave & Voucher, Medical Benefits

Responsibilities:

  • Provide efficient service and to comply with each and guests' request

  • Ensure that all telephone calls are handled promptly

  • Familiar with all room types and rates in the hotel and their availability status

  • Handle guests’ complaints and report to supervisor for further follow up

  • Ensure guest rooms’ security, emergency, and fire procedures.

  • Familiar with the hotels’ facilities and functions as well as major city attractions and events.

  • Provide guests with accurate information as requested.

Additional information:

  • Min 1 years of relevant experience is advantageous 
  • Frontline customer service is a plus

 

HOW TO APPLY:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

 

Please submit your updated resume in MS format by using the APPLY NOW BUTTON or send resume to [Click Here to Email Your Resume]

 

Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.

 

Please include the following information in your resume:

  • Education background
  • Work experiences in point forms
  • Reason (s) for leaving
  • Current and expected salary
  • Date of availability / Notice period

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

 

**We regret to inform that only shortlisted candidates would be notified. **
We wish you all the best in your career search.

 

Edmund Chung Keng Loon
Reg No.: R1986801
MCI CAREER SERVICES PTE LTD
EA License No. 06C2859

Company Overview
MCI Career Services Pte Ltd