Ricoh (Singapore) Pte Ltd

Customer Service & Supplies/Admin Officer

Ricoh (Singapore) Pte Ltd | Date Posted: 15-Mar-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels

Job Description

Responsibilities:
• Maintain & update information on customer database
• Bill supplies, parts, paper/services and achieve KPI
• Manage toner requests and expenses
• Promote environmental awareness through used toner collection
• Prepare quotation for toners/consumables/service/parts
• Check, sort & file D/O, invoices & process e-invoicing
• Process orders and other admin duties.
• Handle remote toner alerts processes, update and maintain ERP system
• Answer enquires on FOC toners & chargeable consumables / spare parts/ service
• Provide value-added service on follow-ups & toner alerts
Requirements:
• Minimum GCE O Level
• 1 years experience in related industry
• Good knowledge and a passion for customer service
• Possess good communication skills and interpersonal skills
• Friendly disposition and customer-focused
• Must be proficient in MS Office applications, Lotus Notes
• Knowledge of ERP system is an advantage

Please forward your detailed resume stating qualification, working experience, current/expected salaries together with recent photo and contact number to: 

The HR & Administration Manager

Email: [Click Here to Email Your Resume]

 

Company Overview
Ricoh (Singapore) Pte Ltd