Customer Service Specialist - MNC

Recruit Express Pte Ltd| Date Posted: 15-Aug-2019
EA Licence No: 99C4599|EA Personal Registration No: R1104782
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Customer Service Specialist

(Pharma/Logistic MNC)

 

 

Job scope:

  • To manage, monitor and control stockholding.
  • To study re-order patterns, consumption and monthly holding and review with companies for monthly replenishments/indents.
  • To prepare stockholding and indent reports for monthly reviews.
  • To manage inventory out of stocks situations.
  • Single point of contact to liaise with Companies/Sales Dept, warehouse, shipping and suppliers on shipment of goods ordered or ad-hoc re-export requests.
  • To review and liaise with principals and internal departments on required stock adjustments.
  • To perform stock adjustments and write-offs per guidelines.
  • To co-ordinate and liaise with internal redressing/repacking facility to ensure timely completion of stocks redressing/repacking.
  • To manage and co-ordinate sample requests from Companies’ sales representatives.
  • To ensure that all inventory management information is updated.
  • To handle inventory issues internally and externally with principals in a service oriented manner.
  • To ensure that company requests are attended to in the shortest possible time.
  • To organize and handle principal stock take
  • To analyze stock take variances, track stock movements and handle reconciliation of stocks.
  • To work in a team and handle back up duties.
  • To work cohesively with colleagues and provide assistance to team leads and supervisors when required.
  • To comply with ISO procedures.
  • To ensure proper management and filing of documents.
  • To carry out any other duties assigned.

 

 

Job Description

 

• Min. Degree/Diploma in Business Studies or Degree/Diploma in Supply Chain Mgt or Logistics Mgt

• Min 1-2 years’ experience in inventory planning, administration and coordination

• No Experience required as training would be provided

• Inventory planning or purchasing knowledge

• Good communication and interpersonal skills

• Ability to multi-task

 

 

Interested Candidates please forward your updated resumes to:

Audrey Chan Yu Jing – R1104782 at [Click Here to Email Your Resume]

Recruit Express Pte Ltd, EA License No.: 99C4599

Please do not use Quick Apply

All candidates’ informations will be treated with the strictest confidence

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Recruit Express Pte Ltd