Customer Service Specialist (LC/ Shipping)

Recruit Express Pte Ltd| Date Posted: 6-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104469
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

    1. Supervise and ensure that order processing of customer’s receipt and issue orders are promptly and accurately performed 
    2. Ensure that all relevant transactional records for customer’s orders and warehouse receipts and issues are filed accordingly. 
    3. Maintain good rapport with customers to understand their requirements and response to enquiries and service issues highlighted by the customers.
    4. Escalate critical issues to the Customer Service Executive regarding service quality and staff discipline.
    5. Ensure that the customer products shelf-life and stop-ship dates are managed and updated accurately and timely from time to time.
    6. Handle processing of Dangerous goods 

Suitable candidates, please email resume in MS word format to [Click Here to Email Your Resume]. Attention: Brendan Low Shun Wei (CEI Reg No: R1104469)

 

Recruit Express Pte Ltd

EA License No: 99C4599


We regret that only shortlisted candidates will be contacted.

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Recruit Express Pte Ltd