MCI Career Services Pte Ltd

Customer Service Specialist / Customer Care Agent X10 (UP TO $2000 / Kallang )

MCI Career Services Pte Ltd| Date Posted: 8-Jan-2020
EA Licence No: 06C2859|EA Personal Registration No: R1988727
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Student Job
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Benefit summary:

  • Kallang central
  • Good working environment
  • Good career progression


  • Outbound call to potential customer via phone.
  • Provide quality customer service to customers over the phone or email
  • Follow-up on outstanding cases and perform call back to customers if necessary
  • Work as a team and ensure that the contact centre service level is met
  • Other ad hoc duties as assigned


  • 0 to 2 years of sales, telesales or customer service experience.
  • No experience can be consider as training provided.
  • Comfortable to work in Call Centre Environment
  • A team player with good writing, interpersonal and communication skills
  • An individual who is customer-oriented, has positive attitude, able to work under pressure with minimal supervision



Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON or send resume to [Click Here to Email Your Resume]

Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.

Please include the following information in your resume:

  • Education background
  • Work experiences in point forms
  • Reason (s) for leaving
  • Current and expected salary
  • Date of availability / Notice period


By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **
We wish you all the best in your career search.


Phoebe Goh Xin Yi

Registration Number: R1988727

EA License Number: 06C2859

Company Overview
MCI Career Services Pte Ltd