Customer Service Representative (West)

Recruit Express Pte Ltd| Date Posted: 22-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104464
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

JOB SCOPE

  • Place order with suppliers.
  • Order processing – SAP.
  • Generate invoices daily.
  • Responsible for Product Sample request.
  • Manage stock inventory with external freight forwarder/warehouse including stock take.
  • Liaise with freight forwarders on clearance of incoming goods to external warehouse and customers.
  • Coordinate delivery schedule and ensure timely delivery of goods to customers.
  • Prepare weekly report including incoming order, order on heand and turnover report as well as ad-hoc sales report.
  • Assist all colleagues on general correspondence.
  • Update and maintain technical documentation.
  • Update and maintain customer files and database.
  • Maintain proper filing system for all documents pertaining to order processing, sales and receipts.
  • Answering of phone calls.
  • Incoming daily mails collection, mail outgoing mails and arrange courier services.
  • Follow up on overdue accounts with customers.  Refer overdue accounts exceeding 60 days to sales personnel.
  • Prepare bank-in slip for cheques received.
  • In the absence of Finance Manager, update customers’ accounts including printing and dispatching Statement of Accounts.
  • Assist sales personnel in providing quotations to customers and other general customers correspondence.
  • Assist in providing customers with Material Safety Data Sheet (MSDS), product information, etc.
  • Coordinate on MCM compliance with customer.

Requirements:

  • Min GCE A levels/Diploma and above with 2-3 years of relevant experience
  • Preferred with SAP experience

Interested applicants please send in resume to [Click Here to Email Your Resume]


Angela Teh Ling Wei (CEI No.R1104464)
Contact Number:67860100
Email Address:[Click Here to Email Your Resume]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted

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Recruit Express Pte Ltd