GMP RECRUITMENT SERVICES (S) PTE LTD

Customer Service Representative

GMP RECRUITMENT SERVICES (S) PTE LTD| Date Posted: 29-Mar-2021
EA Licence No: 09C3051|EA Personal Registration No: R1654652
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Highlights:
➢ 5 days' work week, office hours
➢ Yearly contract, newable
➢ Company transport provided
➢ Up to $4,300

Job Responsibilities:

  • Maintain customer satisfaction level
  • Build and maintain good rapport with customers
  • Ensure on-time delivery to customers and make timely booking for shipment
  • Ensure that all customers complaints are properly documented 
  • Handle all customers enquiry and channel to internal team for follow up
  • Assist Supervisor on team's KPI and drive for key actions & improvements
  • Review and update CS process document
  • Other ad-hoc duties assigned by supervisor 

Requirements:

  • Minimum Diploma in Supply Chain/ Logistics/ Business Management
  • 2 to 4 years of related working experience, preferably in the area of customer service
  • Customer service orientated mindset
  • Strong communication and coordination skills
  • Resourceful in provide solutions to customers
  • Candidate must be comfortable travelling to Pioneer

Interested candidates are invited to apply online via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jlynn Oh | Registration No: R1654652

Company Overview
GMP RECRUITMENT SERVICES (S) PTE LTD