Customer Service/Quality Associate - (5 days X Office hours)

Recruit Express Pte Ltd| Date Posted: 25-Jun-2019
EA Licence No: 99C4599|EA Personal Registration No: R1333338
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Descriptions:

  • Provide “hassle-free” appointment experience to our patients
  • Prompt, friendly & helpful response (i.e. within 3 rings to patient’s request)
  • Assist patients to be seen by doctors with the earliest available appointment date
  • Identify and implement continuing service improvements amongst team members
  • Provide access and utilise meaningful data to improve service improvement and service recovery
  • Cultivate teamwork and knowledge-based organisation
  • To provide guidelines for projecting a good corporate image and extending quality public relations to all patients and visitors
  • Managing incoming and outgoing calls in accordance with company's telephone standards

Requirements:

  • Min N / O / NITEC / Diploma holders
  • Candidates with or without experience are all welcome to apply! 
  • With customer service is a bonus
  • Able to start immediately or on short notice!

*Healthcare Sector

 

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg 

 

EA Personnel: Huang Jing Sheng Kevyn

CEI No.: R1333338

Recruit Express Pte Ltd, EA License No.: 99C4599​​​​​​​

Company Overview
Recruit Express Pte Ltd