Customer Service & Operations Support ($3500 - $4000)

Recruit Express Pte Ltd| Date Posted: 6-Feb-2021
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

We are hiring under Recruit Express headcount and you will be deployed to:

Location: International Business Park (walking distance from Jurong East MRT)

Pay: $3500 - $4000 

Duration: 6 Months 

Working Hours: Monday - Friday, 8:30am - 5:30pm 



  • Develop and maintain order tracking tool to ensure timely order management follow up by customer service                                                                               
  • Handle TAS, DIB order processing and support order management where needed
  • Support the troubleshooting of ICS BU invoice hub related issues                              
  • Support the consolidation and update of all customer service processes                                
  • Provide timely support to resolve operational and/or order management related issues
  • Review and monitor allocation products and provide transparency to business                   
  • Monitor supply exception to reschedule delivery or expedite material for on-time delivery from supply points                                                                               
  • Promote the improvement of efficiency and/or reduce the complexity of Supply Chain processes in the Region                                                                               
  • Support Continuous process improvement projects and implementation
  • Independently solve/escalate issues to supervisors when applicable               



  • Min Diploma / Bachelor Degree in relevant field
  • Experience in Order to Cash and Planning processes with hands on SAP SD & MM Module, pricing, APO knowledge will be a plus
  • Knowledge of shipping terms, incoterms, bank payment terms and LC


Interested applicants, please Email and look for

Jennifer Yap Wai Ting 

Email Address: [Click Here to Email Your Resume]

Outsourcing Team 

Recruit Express Pte Ltd 

EA Licence No: 99C4599 

We regret that only shortlisted candidates will be contacted.


Company Overview
Recruit Express Pte Ltd