Customer Service Officer x2 /3months Contract (West / Up to $2.2k / 5Days / Immediate)
• Well Established Chemical Manufacturing Company
• Working Hours: Mon to Fri (8.00am - 5.00pm)
• Basic $1800 - $2200 + AWS + Variable Bonus
• Location: Tuas - Company Transport at Lakeside & Jurong Point MRT
• At least 2 years of experience in customer service
• SAP system experience
- Start and maintain customer accounts by recording account information.
- Maintain records of customer interactions, process customer accounts and file documents.
- Prepare product or service reports by collecting and analysing customer information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Handle placement of orders and delivery date adjustment.
- Feedback to Sales Team on forecast accuracy.
- Diploma in Business, Operations Management , Supply Chain or other relevant
- At least 2 years of experience in customer service
- SAP system experience
- Ability to analyse, draw conclusions, and propose appropriate actions in response to data
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
✔ Work experiences and job responsibilities
✔ Current and Expected salary
✔ Reason for leaving
✔ Date of availability
✔ Education background
Ideals Recruitment Pte Ltd