Customer Service Officer (West)

Recruit Express Pte Ltd| Date Posted: 21-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R2197193
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Description: 

  • Effective day to day customer service operation
  • Support customers pre and post shipment requirements
  • Handle customer complaints and request. Provide / propose solutions for delivery escalations and / or customer critical issue.
  • Understand customer requirement before set up of new customer before handling to operation staff.
  • Communicate and coordinate with various department and groups that are involved in customer support and processing
  • Prepare for reports as required by the management
  • Provide customer support for regional office (e.g Malaysia / Thailand / Philippines)

 

Requirements: 

  • Min Diploma / Degree in Logistics or Supply Chain Management or Equivalent 
  • Min 3 years of relevant CS experience 
  • Proficient in MS Office and experience in SAP or similar order management system

 

If interested, please submit a copy of detailed resume in MS Word Format to [Click Here to Email Your Resume]


Jennifer Yap Wai Ting (R2197193)

Email Address: [Click Here to Email Your Resume]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

 

Company Overview
Recruit Express Pte Ltd