Customer Service Officer (West)

People Profilers Pte Ltd| Date Posted: 13-Jan-2021
EA Licence No: 02C4944|EA Personal Registration No: R1109829
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Role & Responsibilities

  • Maintain all shipping and tracking records of customer inventory and movement accurately using customer’s system and our WMS
  • Actively engage with customers to resolve feedback to ensure high level of satisfaction
  • Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties
  • Liaise with internal departments, vendors and third parties to process order requests from customers
  • Generate, maintain and submit a variety of reports periodically or as and when required
  • Attend to customers’ requests to ensure customer satisfaction and retention

 

Requirements:

  • Diploma holder with min 1 year customer service experience in third-party logistics industry
  • Good communication and writing skills
  • Perform overtime when required

 

 

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [Click Here to Email Your Resume]. Your interest will be treated in strict confidence.

 

People Profilers Pte Ltd

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID: 6950 9738

http://www.peopleprofilers.com

 

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Job Reference :  R99X66

 

 

 

 

Company Overview
People Profilers Pte Ltd