Customer Service Officer (West)

Role & Responsibilities

• Maintain all shipping and tracking records of customer inventory and movement accurately using customer’s system and our WMS
• Actively engage with customers to resolve feedback to ensure high level of satisfaction
• Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties
• Liaise with internal departments, vendors and third parties to process order requests from customers
• Generate, maintain and submit a variety of reports periodically or as and when required
• Attend to customers’ requests to ensure customer satisfaction and retention

Requirements:

• Diploma holder with min 1 year customer service experience in third-party logistics industry
• Good communication and writing skills
• Perform overtime when required

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [Click Here to Email Your Resume]. Your interest will be treated in strict confidence.

 

People Profilers Pte Ltd

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Job Reference :  R99X66