Customer Service Officer (Shifts / East / Up to $2000)

People Profilers Pte Ltd| Date Posted: 26-Apr-2020
EA Licence No: 02C4944|EA Personal Registration No: R1873499
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels

Job Description

Customer Service Officer (Driving Range) 


Job Description: 

  • Liaise with the licensees operating at the range
  • Provide feedback on the conditions and improvements 
  • Maintain a control record of credits transfer 
  • Coordinate in conjunction with supervisor all promotional activities/event at the range
  • Recommend sales promotion and other activities beneficial to members
  • Monitor and ensure facilities are clean and in good condition
  • Ensure all transactions and cash are accounted and submitted to Finance Department
  • Ensure the collecting and washing of range balls function efficiently
  • To operate the Launch Monitor and Tablet and simple troubleshooting of the device
  • Ensure range mats are rotated and clean
  • Ensure driving range baskets are collected and placed neatly for golfers use



  • GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
  • Familiarity with operation of PC Card Sales system is an added advantage
  • Possess good interpersonal and communication skills
  • Must be able to perform shift duties and work on weekends and public holidays


Additional Information:

  • Staff transport provided at Bedok (6:30 am) and at Tanah Merah MRT station (10:30 am & 1:15 pm)
  • 5 Days, Rotating Shift (6.45am - 4pm; 10.45am - 8pm; 1.45pm - 11pm)



Customer Service Officer 

  • Handle telephone/walk-in enquiries regarding bookings and reservations
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
  • Ensure seamless and smooth check in/out of guests/members
  • Collect payment for bungalow rentals and facilities usage
  • Compile and tally cash collected against revenue collection report at the end of the day
  • Raise billing requests as and when required
  • Record, compile and follow-up on lost and found item
  • Generate daily check-in lists for security & housekeeping info
  • Ensure adequate supply of stationeries for smooth daily operations
  • Submit monthly photocopier meter record


  • Minimum GCE ‘N’ level with one year experience in similar field
  • Possess good interpersonal and communication skills and a cheerful personality
  • Customer service oriented, team player and a high sense of integrity
  • Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

  • Staff transport provided at Tanah Merah MRT station
  • 5 Days, Rotating Shift: 8.30am - 5.45pm; 8.30am - 6pm; 10.45am - 8.00pm



Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

We Regret that only shortlisted candidates will be notified.



People Profilers Pte Ltd
Tel:  6950 9757
EA Registration Number: R1873499
EA License Number 02C4944
EA Personnel: Chew Kye Xin


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People Profilers Pte Ltd