Customer Service Officer (Office Hours / Call Centre / Up to $3000+)

Recruit Express Pte Ltd| Date Posted: 14-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1104662
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Receive inbound calls from customers addressing their enquiries/feedbacks/complaints etc.
  • Provide sound knowledge of company's services and products
  • Provide first call resolutions
  • Meeting and maintaining high service level
  • Provide feedback to further enhance existing processes to improve the customer experience

Requirements:

  • Min. Diploma/Degree in any discipline
  • At least 1-2 years of customer service or call centre experience required (Banking/Insurance industry preferred)

 

Interested applicants are welcome to email detailed resume in MS Word to: [Click Here to Email Your Resume]

 

Celine Tan Si Ling (R1104662)
Email address: [Click Here to Email Your Resume]
Recruit Express Pte Ltd
EA Licence: 99C4599

Note that only shortlisted candidates will be notified.

Company Overview
Recruit Express Pte Ltd