Customer Service Officer, Office Hour (General Insurance)

Recruit Express Pte Ltd| Date Posted: 6-Sep-2019
EA Licence No: 99C4599|EA Personal Registration No: R1878026
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities:

  • Manage enquires through calls and emails
  • Provide support by attending to walk-ins for policyholders’ enquiries, claims submission and complaints
  • Maintain the database and other administrative work
  • Identify and propose new processes that could lead to enhancement of current workflow to improve the operational efficiency and effectiveness
  • Working cohesively with other Teams/Stakeholders to achieve company and department objectives
  • Handle adhoc tasks assigned by Team Manager

Requirements:

  • Minimum Diploma/ Degree holder with prior customer service experience in Life/ General Insurance

Interested applicants, kindly send your resume to joeychen@ recruitexpress.com.sg

CEI No.: Joey Chen Hui Yi (R1878026)

 

Company Overview
Recruit Express Pte Ltd