Customer Service Officer | Jurong West | Immediate

Manpower Staffing Services (Singapore) Pte Ltd| Date Posted: 15-Jun-2021
EA Licence No: 02C3423
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Job Nature:
Position Level:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

Job Description
  • Handle overseas customers account
  • Upon receipt of customers' orders, issue sales order form and key in sales order into system. - full order processing
  • Raise purchase requisition when necessary
  • Liaise with Purchasing/Production/Store/3rd party warehouse on stock availability and plan delivery schedules
  • Make booking with forwarder (air and sea) and prepare necessary documents for outgoing shipment
  • Follow up customers' past due orders, overdue accounts receivable and highlight the matters to Logistics and Distribution Manager
  • Attend customers' enquiries and mail original invoices/shipping documents to customers Arrange sample shipment to overseas upon request
  • Preparing of L/C negotiation form
  • Liaise with warehouse operators for import and export activities.
  • Responsible for review receipt / issue of materials against purchase order / delivery order to ensure accurate receipt / issue of goods in terms of quality and quantity.
  • Coordinate with warehouse for all export shipment preparation
  • Any other tasks as and when assigned by Management

Job Requirements
  • Diploma/Degree in Supply Chain/Logistics or related fields.
  • Minimum of 2 years of relevant working experience within a shipping/freight management environment.
  • Prior experience within the Oil & Gas industry will be highly advantageous.
  • Possess excellent interpersonal and communication skills.
  • Able to commence employment at a short notice will be highly advantageous.

Andy, Wee Ben Ann License No. 02C3423 Personnel Registration No. R1552080

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