Verz Design Pte Ltd

Customer Service Officer

Verz Design Pte Ltd | Date Posted: 17-Jul-2018
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Verz Design is an award winning graphic and web design company established in Singapore. We offer a wide-range of services which include Graphic & web design, copywriting, custom web solution, eCommerce, and internet marketing.

We are a team of dedicated professionals coming from different technical and creative fields. We are guided by the values of integrity, teamwork, and in-depth customer relations. Verz Design is committed to achieve its mission of helping local SMEs and MNCs to reach their full potential by engaging and benefitting from our expertise in Infocomm Technology and Brand Marketing.

With over 500 completed projects both locally and internationally, we are slowly expanding our market to new territories. We are currently expanding our team to meet increasing demands for our services, and are on the lookout for dynamic individuals who have strong passion for the Information Technology.


WHY JOIN US?

Verz Design is constantly in a lookout for creative and dynamic team player to join us. We are one of the short listed web development companied to provide the SIP Grant (SME Infocomm Package) – provided by IDA Singapore. Our Mission is to help our customer who are mainly SME’s success and grow – through our creative web design and our superior knowledge in terms of internet marketing.

Be part of an award-winning team that urges you to be your best!

There are so many opportunities waiting for you within these walls!


  • Quarterly Bonus
  • Attendance Bonus
  • Flexi-time - employees will be given the flexibility to vary their start & end time
  • Flexi-place - Employees are allowed the flexibility to work from home
  • Team building
  • Department Team Activity every 6 months
  • Monthly Company Lunch
  • Group Insurance for Hospitalization
  • Flexible Expenses Claim extended to Family members
  • Overtime Pay
  • Annual Leave of 14 days - Additional 1 days for every 1 years of service capped at 21 days
  • Free Pantry Coffee, Tea and Fruits
  • Annual Appraisal & Salary Review
  • And more fun activities!


Aim for professional and personal growth – join the Verz family today!

Customer Service Officer

Salary range: $2,300 to $3,200 / month
(depending on experience)


Responsibilities:


We are currently searching for a motivated, passionate and experienced
Customer Service Officer to join our creative team.  

  • Responsible for providing marketing support, follow up and tracking of marketing campaigns such as SEO campaign of clients
  • Prepare service reports by collecting and analyzing customer information
  • To provide excellent customer service and maintaining strong professional relationships with customers
  • Responsible for assisting and updating client for their ongoing campaign status
  • Routine follow up with customers to gather feedback
  • Communicate and coordinate with internal departments
  • Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure
    resolution
  • Direct requests and unresolved issues to the designated resource

 

Requirements:

  • Holder of at least a Diploma or higher in a relevant discipline
  • A keen learner, especially in the Information Technology industry
  • Able to work in a fast pace environment and multi-task
  • Literate in MS Office
  • Dynamic and ability to multi-task.
  • Ability to bring project to successful on-time completion through close monitoring and supporting
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Proactive, responsible, organized, able to work independently, and gives attention to detail

 



This role presents an opportunity for anyone looking to extend his experience in the internet industry and to grow together with our company.

 

Interested and qualified applicants, please send in your resume with current and expected salaries to: [Click Here to Email Your Resume]. Remuneration package shall be determined based on experience and qualifications. Only shortlisted candidates will be notified. Thank you for applying.





Company Overview
Verz Design Pte Ltd