JointHire Singapore Pte Ltd

CUSTOMER SERVICE OFFICER

JointHire Singapore Pte Ltd| Date Posted: 4-Jun-2019
EA Licence No: 17C8920
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Position Level:
Entry Level,

Job Description

Job Title: CUSTOMER SERVICE OFFICER
Industry: Manufacturing - Other
Salary: SGD 1800 - 2300
Location: North West, Singapore

About Company:
Our client is a well-established meat & sauce supplier. It was established in the early 1967. The company has offices in Japan, USA, Korean and Singapore. The company develops various meat products for professionals to make customers realize and enjoy the high nutritional value and unique flavour of variety meat.

Job Description:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executive are properly informed of any request.
- Maintains open communication with clients for unpaid invoices and duly inform the Sale Executive and Sale Managers when payment is overdue.
- Preparation of sale and sale related reports on a timely basis.
- Any ad-hoc work as per prescribed by the superior.

Job Requirements:
- We welcome responsible candidates whom have a positive attitude and takes initiative
- Good communications skills
- Able to commence work immediately or within short notice period

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
James Sim (Registration No.: R1980794 )
Company Overview
JointHire Singapore Pte Ltd