Customer Service Officer

Capital C Corporation Pte Ltd| Date Posted: 1-May-2021
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Responsibilities

  • Communicate with customers to understand their requirements and needs
  • Address any questions or issues that customers may have in regards to company products or services
  • Schedule and manage appointments
  • Follow up with customers for repayments
  • Maintain and update customers’ records on a timely basis
  • Provide exemplary customer service standard at all times

 

Requirements

  • Minimum GCE O’Level
  • Positive attitude and friendly demeanor
  • Proficient in English and Mandarin (for liaison with Mandarin-speaking customers)
  • Able to work independently with minimum supervision
  • Proficient in MS Office
Company Overview
Capital C Corporation Pte Ltd