PAct Consulting

Customer Service Officer

PAct Consulting| Date Posted: 17-Jan-2021
EA Licence No: 10C3914|EA Personal Registration No: R1100387
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Job Nature:
Position Level:
Entry Level, Experienced
'A' Levels, Diploma

Job Description

An established organization is seeking dynamic individuals to explore the following position:








  • Attend to customers’ enquiries, feedback and complaints
  • Manage counter service
  • Attend to teachers’ and customers’ requests
  • Involve in school operations such as checks on safety and cleanliness, sales of textbooks and compilation of reports
  • Provide general admin support
  • Assist in the general marketing activities of courses
  • Perform cashier duty





  • Minimum Diploma & above
  • Minimum 2 years sales experience preferably in retails environment
  • Possess good telephone etiquette / pleasant disposition / interpersonal skills
  • A polite, confident and friendly manner
  • Enjoy talking to prospects and building relationships
  • Resourceful, flexible and persuasive
  • Well-organized and thorough, even under pressure
  • Good computer skills, especially MS Power Point, Word & Excel
  • Enjoy working within a target-driven team environment
  • 5 days rotating work week, including weekends
  • Able to work weekday evenings and weekends



If you meet the requirements of the above position, please email us a detailed resume stating personal particulars, qualifications, experience, present and expected salaries, contact numbers, together with a recent passport-size photograph and transcript to:


[Click Here to Email Your Resume]

(All applications will be treated in strict confidence. We regret that only short listed candidates will be notified)

Company Overview
PAct Consulting