PAct Consulting

Customer Service Officer

PAct Consulting| Date Posted: 24-Feb-2021
EA Licence No: 10C3914|EA Personal Registration No: R1100387
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

An established organization, education & enrichment sector, is seeking dynamic individuals to explore the following position:

 

CUSTOMER SERVICE OFFICER

 

Responsibilities

  • Attend to customers’ enquiries, feedback and complaints
  • Manage counter service
  • Attend to teachers’ and customers’ requests
  • Involve in operation support
  • Provide general admin support
  • Assist in the general marketing activities of courses
  • Perform cashier duty

 

Requirements

  • Higher NITEC, GCE 'A' or Diploma
  • Minimum 2 years of experience preferably in retails environment
  • Possess good telephone etiquette / pleasant disposition / interpersonal skills
  • A polite, confident and friendly manner
  • Enjoy talking to prospects and building relationships
  • Resourceful, flexible and persuasive
  • Well-organized and thorough, even under pressure
  • Good computer skills, especially MS Power Point, Word & Excel

 

If you meet the requirements of the above position, please email us a detailed resume stating personal particulars, qualifications, experience, present and expected salaries, contact numbers, together with a recent passport-size photograph and transcript to:

[Click Here to Email Your Resume]

(All applications will be treated in strict confidence. We regret that only short listed candidates will be notified)

Company Overview
PAct Consulting