EPS Consultants Pte Ltd

Customer Service Officer

EPS Consultants Pte Ltd| Date Posted: 30-Aug-2019
EA Licence No: 95C5630|EA Personal Registration No: R1327365
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Job Nature:
Permanent, Contract
Position Level:
Entry Level
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

Responsibilities:

  •  Administer the Business Portal system. To ensure that all customer/billing/report data are up-to-date.
  • Support users (via email and hotline) on any enquries. To help user resolve any problems / queries encountered while using the system.
  • Share BizPortal features during presentations to customers, and during training sessions.
  • Gather requirements from end-users on changes needed
  • Perform User-Acceptance Test (UAT) on new enhancements done on the system
  • Train end-users on the effective use of the Business Portal. Users are to be briefed whenever there is a new feature introduced in the systems.
  • Handle customised report request from customers.

Requirment:

  • Customer service oriented
  • Diploma in any discipline 
  • Candidates with no relevant experience, but posses good learning attitude will be considered.

Interested applicants, please submit your updated resume in PDF/MS Word format plus a recent photo to [Click Here to Email Your Resume]

Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

Lyn Wong | EA Registration No: R1327365

 

 

Company Overview
EPS Consultants Pte Ltd