Customer Service Officer (Insurance, Office Hour)

Recruit Express Pte Ltd| Date Posted: 6-Sep-2019
EA Licence No: 99C4599|EA Personal Registration No: R1878026
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities:

  • Answering of calls from distribution partners and clearing of emails from any parties
  • Resolve distributor problems, proactively and reactively, based on ability to identify and interpret service issues properly
  • To ensure that the 2nd level tasks are tracked and managed in accordance with the SLAs set
  • To be involved in projects and UAT on customer related topics
  • Other responsibilities and assignment delegated by the Manager

Requirements:

  • Minimum Diploma/ Degree holder with prior call centre/ customer service experience in Banks/ Insurance 

Interested applicants, kindly send your resume to joeychen@ recruitexpress.com.sg

CEI No.: Joey Chen Hui Yi (R1878026)

 

 

Company Overview
Recruit Express Pte Ltd