Customer Service Officer (Golf)
National Service Resort & Country Club (NSRCC)| Date Posted: 3-Jul-2020
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma
- Handle booking of golf slots for members and corporate members
- Perform registration and issuance of course tickets
- Keying in of golfers’ scorecards
- Answering of phone enquiries
- Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
- Ensure that ISO Quality Procedures are compiled with
- Assist the Executives on proper regulation of golf operations including competitions and activities
- Opening and closing of golf course during inclement weather
- Deliver right information to members/guests and ensure important notices are displayed on the notice board
- Minimum GCE ‘N’ level with one year experience in similar field
- Customer service oriented
- Possess good interpersonal and communication skills
- Must be prepared to perform shift duties and work on weekends and public holidays
- Type: Full-time / Permanent
- 5-day work week
- Location of work: NSRCC Changi ,10 Changi Coast Walk, Singapore 499739
- Rotating shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:00 am to 6:00 pm / 9:00 am to 7:00 pm
- Monthly laundry allowance provided
- Overtime pay provided where applicable
- Shuttle bus pick-up at Tanah Merah MRT station (for 9:00 am shift only).
- Shuttle bus pick-up not provided for 6:30 am shift but shift allowance will be given.
Attractive Employee Benefits*
- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Perfect Medical / Long Service Award
- Birthday voucher
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities
*Terms & conditions apply.
Interview may be conducted at the Club or via Zoom/Whatsapp.
We regret that only shortlisted candidates will be notified.
National Service Resort & Country Club (NSRCC)