Customer Service Officer (Golf)

National Service Resort & Country Club (NSRCC)| Date Posted: 3-Jul-2020
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description


The Job:

  • Handle booking of golf slots for members and corporate members
  • Perform registration and issuance of course tickets
  • Keying in of golfers’ scorecards
  • Answering of phone enquiries
  • Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
  • Ensure that ISO Quality Procedures are compiled with
  • Assist the Executives on proper regulation of golf operations including competitions and activities
  • Opening and closing of golf course during inclement weather
  • Deliver right information to members/guests and ensure important notices are displayed on the notice board



  • Minimum GCE ‘N’ level with one year experience in similar field
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Must be prepared to perform shift duties and work on weekends and public holidays


Additional Information:

  • Type: Full-time / Permanent
  • 5-day work week
  • Location of work: NSRCC Changi ,10 Changi Coast Walk, Singapore 499739
  • Rotating shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:00 am to 6:00 pm / 9:00 am to 7:00 pm
  • Monthly laundry allowance provided
  • Overtime pay provided where applicable
  • Shuttle bus pick-up at Tanah Merah MRT station (for 9:00 am shift only).
  • Shuttle bus pick-up not provided for 6:30 am shift but shift allowance will be given.


Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday voucher
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

*Terms & conditions apply.


Interview may be conducted at the Club or via Zoom/Whatsapp. 

We regret that only shortlisted candidates will be notified.

Company Overview
National Service Resort & Country Club (NSRCC)