Customer Service Officer (golf, Changi)

National Service Resort & Country Club (NSRCC) | Date Posted: 10-Dec-2018
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels

Job Description

The Job:

  • Handle booking of golf slots for members and corporate members
  • Perform registration and issuance of course tickets
  • Keying in of golfers’ scorecards
  • Answering of phone enquiries
  • Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
  • Ensure that ISO Quality Procedures are compiled with
  • Assist the Executives on proper regulation of golf operations including competitions and activities
  • Opening and closing of golf course during inclement weather
  • Deliver right information to members/guests and ensure important notices are displayed on the notice board

 

Requirements:

  • Minimum GCE ‘N’ level with one year experience in similar field
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Must be prepared to perform shift duties and work on weekends and public holidays

 

Additional Information:

  • Rotating shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:00 am to 6:00 pm / 9:00 am to 7:00 pm
  • Shift allowance and overtime pay provided where applicable
  • Staff transport provided at Tampines (6:15 am only) and Tanah Merah MRT station

 

Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday voucher
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

 

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Company Overview
National Service Resort & Country Club (NSRCC)