Customer Service Officer (Driving Range)

National Service Resort & Country Club (NSRCC)| Date Posted: 1-Jul-2020
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Job Nature:
Position Level:
Entry Level
Job Category:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description


The Job:

  • Liaise with the licensees operating at the range
  • Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing
  • Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards
  • Coordinate in conjunction with supervisor all promotional activities/event at the range
  • Recommend sales promotion and other activities beneficial to members
  • Monitor and ensure facilities are clean and in good condition
  • Report on Range Card System if it is not functioning. Ensure all transactions and cash are accounted and submitted to Finance Department
  • Ensure the collecting and washing of range balls function efficiently
  • To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device
  • Ensure range mats are rotated and clean
  • Ensure driving range baskets are collected and placed neatly for golfers use



  • GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
  • Fair knowledge and experience of golf preferred
  • Familiarity with operation of PC Card Sales system is an added advantage
  • Possess good interpersonal and communication skills
  • Must be able to perform shift duties and work on weekends and public holidays


Additional Information:

  • 5-day work week
  • Rotating Shifts: 6:45 am to 4:00 pm / 10:45 am to 8:00 pm / 1:45 pm to 11:00 pm
  • Monthly laundry allowance provided
  • Overtime pay provided where applicable
  • Staff transport provided at Bedok (6:30 am only) and to/fro Tanah Merah MRT station


Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday voucher
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

*Terms & conditions apply.


Interview may be conducted at the Club or via Whatsapp or Zoom video. 

We regret that only shortlisted candidates will be notified.

Company Overview
National Service Resort & Country Club (NSRCC)