Cornerstone Global Partners Pte Ltd

Customer Service Officer (Call Center)

Cornerstone Global Partners Pte Ltd| Date Posted: 8-Mar-2021
EA Licence No: 19C9859|EA Personal Registration No: R1984114
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

  • Working location: Mattar
  • Working days: Monday to Sunday (5.5 days shift)
  • Working hours: Office hours, 9.30am to 6.30pm
  • Salary: Up to $8/hr

Job Duties:
1) Handles customer service hotline and provide first level of support
2) Provide quality customer service to customers over the phone or email
3) Handle escalated cases that do not fall within FAQs
4) Listen, probe and question in order to clarify and understand customer needs
5) Other ad-hoc duties assigned

Requirements
1) Comfortable working in Call Centre Environment 
2) Good communication skills
3) Able to work under fast pace & high pressure working environment
5) Able to start work immediately

Benefit:
1) Training will be provided

To ensure a faster shortlisting process, interested candidate can WhatsApp & quote "Call Center CSO" to 96363410 or email your updated resume to [Click Here to Email Your Resume]

Interested candidate can include the details as below
1) Name
2) Commitment period 
3) Resident area
4) Earliest start work date

I regret to inform that only shortlisted applicant will be notified

EA License No: 19C9859
EA Personnel No: R1984114
EA Personnel Name: Tyler Tay

Company Overview
Cornerstone Global Partners Pte Ltd