Customer Service Officer (Bowling)

National Service Resort & Country Club (NSRCC)| Date Posted: 16-Sep-2020
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description


The Job:

  • Handle daily operation and maintaining of facilities within Bowling Centre
  • Handle Cashier Counter during operation & reconcile daily payment balance
  • Maintain relationship with the Club’s Members, guests and members of public by providing good customer service
  • Ensure compliance to established rules of the game during bowling league / competitions
  • Update and maintain bowlers’ records & results e.g. handicaps, league results, competition results and championship results
  • Assist Supervisor in checking and maintaining stock, equipment, stationery at sufficient level for daily operation
  • Handle enquiries/bookings/organizing/billing for Corporate events & submit monthly report    



  • Minimum GCE ‘N’ level with one year experience in similar field
  • Knowledge of the sport will be an added advantage
  • Customer service oriented, committed & responsible
  • Possess good interpersonal, communication administrative, analytical & marketing skills
  • Must be able to perform shift duties and work on weekends and public holidays


Additional Information:

  • 5-day work week
  • Rotating shifts: 9:00 am to 6:00 pm / 11:00 am to 8:00 pm / 2:00 to 11:00 pm / 5:15 pm to 2:15 am
  • Monthly laundry allowance provided
  • Shift allowance provided for shift ending 2:15 am
  • Overtime pay provided where applicable
  • Staff transport provided at Tanah Merah MRT station. Cab service will be provided for shift ending 2:15 am


Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday voucher
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Company Overview
National Service Resort & Country Club (NSRCC)