Manpower Singapore

Customer Service Officer, 6 months, S$2800, Tampines

Manpower Singapore| Date Posted: 5-May-2021
EA Licence No: 02C3423
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Job Nature:
Contract
Position Level:
Experienced
Job Category:
Qualification:
'A' Levels

Job Description



Job Scope:
  • Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
  • In conducting unit handover to owners - familiar with digital smart home lock and digitization forms via -Ipad.
  • Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
  • Assist in the resolution of owners' complaints arising from defects and other area and ensure Owners' complaints resolved satisfactorily


Requirements:
  • Minimum 'A' Level/Diploma in Real Estate/Building
  • Minimum 2 - 3 years in real estate and customer service
  • Good written and verbal communications skills
  • Pleasant, energetic personality with positive attitude
  • Good organizational and problem- solving skills
  • Customer oriented
  • Adaptable to new and changing situations


Additional Information:
  • Salary - Up to 2.8K per month
  • Contract duration: 6 months
  • Start Date: ASAP
  • Working hours: 8.45am to 6pm, Monday to Friday
  • Location: Tampines St 86


Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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Manpower Singapore