Customer Service Executive (Up $4000 / SAP / West)

GMP TECHNOLOGIES (S) PTE LTD| Date Posted: 25-Feb-2021
EA Licence No: 09C3051|EA Personal Registration No: R1871138
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Job Nature:
Position Level:
Bachelor's / Honours

Job Description

► US MNC, Chemical Manufacturing Industry
► Office Hour (8.30am – 5.30pm)
► Working Location: Buona Vista



  • Ensure Order Fulfilment, Customer Feedback, enabling processes and moderately complex customer service activities are effectively managed according to business need and strategy through prioritization, negotiation and follow-through. 
  • Effectively build relationships by providing appropriate and timely responsiveness.  Develop an internal network to be utilized to support internal partner and customer needs. 
  • Partner with Sales to provide required level of sales support.  Effectively manage customer and sales inquiries through closure.  When necessary, attend customer visits with Sales.
  • With direction; collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman.
  • Communicate effectively and consistently within natural work unit to support back-up requirements and ensure gleaned knowledge is shared appropriately



  • Degree in Business / Supply Chain
  • Experience in the field of Customer Service and/or business and/or Supply Chain experience preferred but not a must
  • Customer focused, pro-active
  • Strong computer skills, with SAP and SalesForce experience will be an advantage
  • Must work well under pressure, with time demands and have ability to multi-task in a dynamic business environment


To apply, please visit to and search for Job Reference: 17765

To find out more about this opportunity, please contact Summer at [Click Here to Email Your Resume]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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