Customer Service Executive (Medical MNC)

Jobscope

• Handle incoming enquiries from customers and preparation of documents
• Co-ordinate, assign and dispatch service jobs to Field Service Engineers
• Prepare quotation for spare parts, repairs and service contract
• Spare part purchase, service tools purchase & calibration
• Loan of service tools and parts in Southeast Asia region
• Ensure regular ISO audits are passed
• Maintain high data quality in Service CRM

Requirements

• Minimum Diploma and/or Degree in Business Administration or any other related fields
• SAP/CRM knowledge is preferred
• Experience liaising with technician and engineers for servicing 
• At least 2 years working experience as a Service Administrator or Customer Service
• Proficiency in Microsoft Office

All qualified applicants, please send in your resume to:
[Click Here to Email Your Resume]

Please include your full working experience, education background, notice period, expected salary.
We regret to inform that only suitable candidates will be shortlisted for an interview.

Tricia Celestine Goh (R1981653)

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