Customer Service Executive (Logistics) | West | Immediate

Manpower Staffing Services (Singapore) Pte Ltd| Date Posted: 11-May-2021
EA Licence No: 02C3423
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Job Nature:
Permanent
Position Level:
Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours

Job Description



Job Description
  • Order processing in Microsoft AX system (create project quotation and order creation) after receiving documentation from Inside Sales.
  • Follow up closely on projects, project milestone and WIP closure.
  • Follow up on partner contract deliverables to customer include smartnet activation.
  • Coordination with logistics team/tech team on delivery/implementation schedule.
  • Coordination with customer on delivery, billing and all other issues after order is processed inside AX.
  • Coordination with fulfilment and vendors on arrival of equipment and expedite.
  • Assists in item number creation for order creation.
  • Assists in Import file creation for service agreement creation.
  • Preparation of cadence and project tracking report in excel file on a weekly basis.


Job Requirements
  • Diploma in Supply Chain/Logistics or related fields.
  • Minimum of 2 years of relevant working experience in order processing.
  • Prior experience within the IT industry will be highly advantageous.
  • Able to commence employment at a short notice will be highly advantageous.
  • Able to work independently and in a team setting.
  • Possess excellent interpersonal and communication skills.


Andy, Wee Ben Ann License No. 02C3423 Personnel Registration No. R1552080

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