Customer Service Executive (Japanese-Speaking)

Celecti Pte. Ltd.| Date Posted: 31-Jul-2020
EA Licence No: 16C8045|EA Personal Registration No: R1879251
Save Job
Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Attractive remuneration package 
  • Work location: Alps Avenue (East)
  • Salary: Up to $3500 basic + AWS + VB

 

Our client, a leading Japanese Logistics Service provider is currently seeking an experienced candidate to join their expanding team as a Customer Service Executive (Japanese-speaking).

 

Job Description:

  • Responsible for day-to-day management of all aspects of customer service
  • Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails from native Japanese customers                                         
  • Manage internal and external customers for the movement of import shipments
  • Perform close Follow-up on urgent shipments/orders
  • Liaise effectively with different level of stakeholders such as Warehouse  and Operations departments

 

Job Requirements:

  • Minimum Diploma/Degree in any field
  • Positive disposition and highly organized
  • Fluency in both written and spoken Japanese (possess at least JLPT N1/N2) due to business requirements of which the incumbent will need to liaise with native Japanese speakers on a daily basis.

 

Working hours:           9.00am - 5.30pm (Mondays - Fridays) 

                                   9.00am - 1.00pm (Alternate Saturdays) 

 

Interested applicants, please email your resume with contact details in MS Word format to:

[Click Here to Email Your Resume]

For any further enquiries please contact Jean Hoe Ping Rong (CEI Reg. No: R1879251) at Tel: 6385 6696.

 

Company Overview
Celecti Pte. Ltd.