Snaphunt Pte Ltd

Customer Service Executive

Snaphunt Pte Ltd| Date Posted: 13-Dec-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

The Offer

  • Opportunity to join a passionate team and support them on Customer Service functions.
  • Competitive compensation package with good benefits.

 

The Employer
Our client is a game developer specialised in the mobile arcade and simulated gaming titles. With a strong team of gaming professionals in place and recent success, they are now expanding their team in Singapore.

 

The Job
As a Customer Service Executive, you will liaise with customers over CRM platform for travel-related enquiries and ensure they are swiftly met.

You are responsible for:

  • Customers' flight booking and hotel accommodation.
  • Sourcing for the best rates across various travel services providers.
  • Liaising with Finance on invoice processing upon booking confirmation.
  • Any other ad-hoc matters assigned by Managers.

 

The Profile

  • You have at least 3 years’ experience in customer service functions.
  • You are able to commit to rotational shifts (day/night).
  • You are proficient in verbal and written Mandarin in order to liaise with Mandarin-speaking customers.
  • You are highly committed and have a problem-solving attitude.
  • You have excellent customer service skills.
  • Able to start immediately or on short notice will be advantageous.

 

ref: 42600461

Company Overview
Snaphunt Pte Ltd