Customer Service Executive
Goldtech Resources Pte Ltd| Date Posted: 20-Sep-2020
EA Licence No: 90C4037|EA Personal Registration No: R1877924
Entry Level, Student Job
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma
- Attracts potential customers by answering product and service questions.
- Providing product and service information to customers; resolving product and service problems.
- Accept, evaluate and route periodic customer inquiries, following up to ensure satisfactory closure.
- Collecting and analyzing customer product or service information.
- Support the Customer Operations Management, Executive and Sales Teams for special projects as required.
- Attend to customers’ complaints with good customer service skills .
- Continuously provides support to streamline the customer service policies and procedures.
- Compile weekly & monthly reports that required by Management .
- Other ad-hoc duties as assigned from time to time.
- Min. Education Level : 'N' / 'O' Levels.
- Basic Microsoft office knowledge.
- Good interpersonal/communication skills, initiative and dynamic personality.
- Detailed, conscientious, independent & able to multitask.
- Positive working attitude and having high attention to details.
- Good Team Player and willing to learn.
Goldtech Resources Pte Ltd